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Director of Programs

Department: SALARIES-PROGRAM ADMINISTRATION
Location: New York, NY

About Northside
Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams.

Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children’s self-esteem.

For more information on Northside Center for Child Development, please visit https://www.northsidecenter.org/about/.

OBJECTIVES

Reporting to the President and CEO, or another Senior Level Executive as designated by the President and CEO, the Director, Programs serves as a strategic leader, programmatic and clinical expert, and role model for Northside’s programs and services. This position is responsible for designing, implementing, and managing high-quality, effective, impactful, mission-relevant, and responsive educational, behavioral health, recreational, and social service programs, support systems and processes that support a sustainable Northside. The Director will lead and mentor Program staff while collaborating with all departments to ensure alignment with organizational goals. Developing and implementing strategies and plans to provide the framework for Programs as a part of a sustainable service delivery model includes supporting clients, collaborating with external stakeholders and Northside staff, while leading and managing Programs staff members. The Director, Programs, will be available as needed and requested, both in-person and virtually, and will provide support in pursuit of Northside’s mission through other duties as assigned by the President and CEO.

DUTIES AND RESPONSIBILITIES:

  • Provide experienced executive and programmatic leadership and management to enable Northside to achieve its mission, strategy, and operating goals. Collaborate with the President and CEO and members of the board of directors and senior and management teams to regularly assess Programs to keep pace with strategic and operating client and community needs consistent with Northside’s mission.
  • Oversee and manage multi-disciplinary and multi-service programs providing a broad range of clinical, educational, and recreational services, including administrative, supervisory, and budgetary responsibilities for all Behavioral Health Services and other Program services. Collaborate with Early Childhood Center and Head Start Directors in integrated Programs delivery. Coordinate with the Development and Marketing Director in the preparation and presentation of funding proposals and reports.
  • Provide overall clinical and programmatic direction to ensure high-quality, mission-relevant service delivery, therapeutic services, and clinical and educational outcomes.
  • Ensure that all Programs comply with administrative and service delivery directives of funding agencies and donors, as well as federal, state, and local laws and regulations. Deliver timely and accurate reporting and compliance with all regulatory quality management directives, and meet Northside's high standards for effective, quality, culturally sensitive, and financially sound services.
  • Recruit, develop, support, and manage Programs Staff. Include staff in setting integrated departmental and project objectives, program services, budgets, and a well-organized and responsible reporting structure.
  • Incorporate client and family representation and voice in all aspects of programming, including a well-functioning Consumer Advisory Committee.
  • Prepare presentations for Northside’s Board of Directors, management, and other stakeholders as needed and requested by the President and CEO. Ensure that the Programs Committee of the Board of Directors receives all relevant information that may affect Northside and all information as requested by the Board.
  • Provide leadership to support the overall mission of Northside as directed by the President and CEO.

CORE COMPENTENCIES:

  • Excellent work ethic
  • Commitment to working in a mission-driven organization.
  • Demonstrated personal ethics and values.
  • Cross-team collaboration and cooperation
  • Team player who works well with a diverse group of people

SPECIFIC SKILLS:

  • Model leadership as a Programs Director. child, family, and client-oriented, clinically skilled, culturally sensitive, respected professional, team player, flexible, and agile, with the ability to work in a complex and fast-paced environment and manage multiple relationships and projects under deadlines.
  • Knowledge and experience as a Programs Director with progressive clinical expertise, and leadership and management capability. Proven ability to lead, develop, and teach clinical, educational, and program staff.
  • Minimum of 10 years of supervisory experience with increasing administrative responsibility and oversight.
  • Sound judgment, empathetic, compassionate, with the ability to manage human dynamics, privacy, confidentiality, and priority on client care and outcomes.
  • Confident, friendly, collaborative, and the ability to work with a diversity of people and engage people at all levels, including clinical, front-line, and professional staff.
  • Experience with outcomes measurement, treatment effectiveness, systems technology, including clinical and behavioral database systems, such as Anasazi, Power BI, and Microsoft platforms.
  • Strong communications, writing, relationship development, interpersonal, and presentation skills.
  • Critical thinker, analytical, creative, strategic, and detail-and results oriented.

QUALIFICATIONS:

  • Bachelor’s Degree required (Advanced degree in Psychology, Psychiatry, Social Work, or Education preferred).
  • 10+ years of experience in mental health practice, preferably community-based, with a record of successful outcomes with a diversity of racial, ethnic, economic, and child and family backgrounds, including African American, Black, and Hispanic; multi-lingual is a plus.
  • Not-For-Profit experience, with a clear commitment to and passion for Northside’s mission and the community we serve.
  • Experience with Federal, State, and New York City regulatory and funding agencies, including Department of Health and Mental Hygiene, Department of Youth and Community Development, Administration for Children's Services, Department of Education, Head Start, and Office of Children and Family Services.

COMPENSATION: $137,000 - $157,000

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