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Service Coordinator Provider

Department: SERVICE COORDINATION PROVIDER
Location: New York, NY

ABOUT NORTHSIDE CENTER

Northside Center is known for our wonderful work culture and our expert teams of educators and clinicians. Most importantly, look forward to joining us in achieving our mission to provide children and families with the support they need to overcome adversity and thrive. Ensuring that our high-quality outcome-driven behavioral, mental health and education services propel struggling children forward, away from the ill effects of poverty and racism, toward a future limited only by the scope of their dreams.

JOB SUMMARY

The primary responsibility of the Early Intervention Service Coordinator is to help the family navigate through the Early Intervention system, particularly by assisting them in the selection of an evaluation site, in scheduling of an Individualized Family Service Plan (IFSP) meeting in a timely manner (within 45 days of referral), and in ensuring that the child/family receive all services agreed upon at IFSP. Throughout the time a child and family are involved in the Early Intervention Program, the Service Coordinator plays a significant role in their lives. The Service Coordinator ensures that there is ongoing communication, collaboration and coordination among the providers of Early Intervention services, Early Intervention Official Designee (EI ODs), and the families themselves.

PRINCIPLE DUTIES & RESPONSIBILITIES

  • Conduct interviews and discussions to determine the specific social services required by clients.
  • Collaborate with other professionals and agencies to create customized care plans for clients.
  • Ensure clients receive entitled benefits, services, and resources by liaising with external organizations.
  • Maintain detailed notes on client interactions, progress reports, and service referrals while ensuring confidentiality and legal compliance.
  • Educate the public about available social services and how to access them.

Qualification

  • An Bachelor’s degree in healthcare administration, psychology, social work, or a related field.
  • Organizational abilities, attention to detail, and staying up-to-date with services, policies, and regulations.
  • Strong work ethic, excellent communication, and interpersonal skills.

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